Business Analyst

About This Role

This contract opportunity, with potential for a permanent role, is for a Business Analyst to join a team focused on improving internal technology solutions, strengthening data connectivity, and refining business processes across a largely custom software environment. The role is ideal for someone who can quickly understand new systems, balance multiple initiatives, and communicate clearly in a dynamic setting, partnering closely with business stakeholders and a development team to turn operational needs into well-defined solutions.

Responsibilities

• Partner with business teams to uncover needs, define objectives, and translate requests into detailed functional and technical requirements
• Contribute to data integration efforts by helping organize, analyze, and support the movement of commercial and customer information between systems
• Plan and facilitate user acceptance testing by preparing test scenarios, tracking defects, and confirming that delivered solutions align with expected outcomes
• Monitor project activity by coordinating priorities, maintaining timelines, and keeping stakeholders informed on progress and next steps
• Produce clear internal documentation, including intranet content and end-user guides, to encourage effective use of company applications
• Attend cross-functional meetings to build knowledge of internal platforms and provide day-to-day support for business applications
• Work with technical teams to clarify business intent, answer requirement questions, and help move enhancements through delivery
• Help identify process improvement opportunities that increase efficiency and support stronger application adoption across the organization

Requirements

• Detail-oriented experience in business analysis, requirements definition, and support of technology-focused initiatives
• Demonstrated ability to gather requirements and convert business needs into structured documentation and actionable deliverables
• Strong written and verbal communication skills, with the ability to work effectively with both business users and technical teams
• Solid organizational and problem-solving abilities, including the capacity to manage several priorities in a fast-paced environment
• Willingness and aptitude to learn custom systems and become effective in unfamiliar application landscapes
• All applicants applying for U.S. job openings must be legally authorized to work in the United States

Nice to have:

• Experience with Microsoft SQL or database concepts
• Familiarity with APIs, data integration practices, or related technical interfaces
• Background in technical requirements gathering and application support

Benefits