Bus Driver

About This Role

This role is for a Student Bus Operator who will attend and successfully complete the Washington Metropolitan Area Transit Authority's (WMATA) bus operator training course. The operator will learn to operate WMATA commercial passenger buses on scheduled routes, provide courteous customer service, and adhere to all safety and traffic rules, company regulations, policies, and procedures. The position requires demonstrating acquired skills and knowledge through examinations and practical demonstrations, and it is subject to WMATA's Drug and Alcohol Policy.

Responsibilities

• Successfully complete the Bus Operator and CDL training program, including classroom study, on-route training, driving experience, and resources necessary to pass the state CDL examination
• Perform complete pre- and post-operation inspection of assigned vehicles in accordance with WMATA policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in proper working order
• Report any safety issues on standard reports
• Follow all required safety policies and procedures
• Safely operate a passenger bus along designated routes
• Read route descriptions and provide each customer with stellar customer service
• Continuously monitor the condition of assigned vehicles to ensure they are operationally ready at all times
• Complete and submit accident and incident reports in accordance with established guidelines
• Maintain and promote awareness and accountability with safety policies and procedures while performing job functions
• Promote a positive safety culture and encourage reporting of safety concerns consistent with the Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles

Requirements

• Become knowledgeable of relevant state, local and federal regulations
• Become knowledgeable of the policies, procedures, rules and regulations of the Authority
• Become knowledgeable of and apply standard defensive driving techniques
• Become knowledgeable of vehicle safety evaluation procedures
• Become knowledgeable of bus routes and schedules
• Basic computer skills
• Become skilled in operating a passenger commercial vehicle
• Skill in providing customer and personal service
• Ability to listen to and understand information and ideas presented and respond to them accordingly
• Ability to work unusual hours, split shifts, weekends, holidays and overtime as required
• Ability to communicate effectively, both orally and in writing
• Ability to read and understand information and ideas presented in writing
• Ability to work and maintain professional composure while under stress and pressure