Branch Manager - Retail MFB - Sales

About This Role

This Branch Manager role focuses on achieving disbursement targets and managing delinquency within the retail microfinance business. The position involves identifying joint liability groups, overseeing loan disbursements, and ensuring timely repayments. It suits a professional with a flair for sales and a strong understanding of customer service.

Responsibilities

• Ensure the achievement of disbursement targets with minimum delinquency
• Identify Joint Liability Groups and disburse loans to suit target customers and geographies
• Enable business growth by developing and managing teams across assigned territories for deeper market penetration and reach
• Assess potential client base and product acceptability in new regions, areas, and opportunities for geographical expansion of operational areas
• Manage disbursement, repayment, and delinquency, achieving daily/weekly collections targets
• Make a close follow-up of disbursed loans, especially those not paying on time
• Undertake regular field visits, Centre Meetings, and loan applicants
• Maintain portfolio quality by tracking and controlling normal dues, non-starters, delinquency, and frauds
• Build strong client relationships both internally and externally and build strong brand identification with potential customers
• Ensure weekly/daily meetings and visits to the centre

Requirements

• Fresher to maximum of 5 years experience as a sales officer in microfinance business
• Basic understanding of the Microfinance business and JLG model working would be preferred
• Graduate in any discipline

Important Details

• Team: develop and manage teams across assigned territories