About the role
Accountable for liabilities and assets growth, third‑party revenue, and branch profitability; ensures audit‑ready operations, KYC/AML adherence, and risk control; builds a high‑performing team and deepens relationships with priority customers.
• Deliver CASA, TD, loan and TPP targets with balanced growth and profitability
• Drive service excellence, ensure quick grievance closure, and promote digital adoption
• Maintain operational hygiene: cash/vault control, EOD, documentation and record keeping
• Achieve strong audit ratings; close observations within timelines; zero tolerance for breaches
• Plan manpower, coach and review staff; run performance and succession routines
• Monitor P&L levers (yields, fees, cost‑to‑income) and execute corrective actions.
Experience Range: 6 to 12 Years ((incl. team leadership)
Qualifications:
Graduate, MBA preferred
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