About This Role
Managing a team of Agency Managers and ensuring advisor recruitment are the core responsibilities of this Branch Manager role. The position assists the Branch Head in making the branch a profit center and achieving annual business targets.
Responsibilities
- Ensure performance of assigned Agency Managers with respect to recruitment of Advisors and achievement of business targets
- Recruit quality resources
- Ensure performance standards of recruitment, activisation, policies, and premium are met by the assigned agency managers
- Maintain the profitability of the advisor and the branch
- Keep track of Advisors Contest and Clubs
- Keep track of various training needs
- Share good sales practices
- Provide support to Agency Managers by participating in sales/recruitment
- Be responsible for the market conduct of the assigned agency managers and the advisors in their team
- Maintain the Sales Report on Introduction and Issued Business
- Develop the Agency Managers (goal sheets)
- Carry out goal setting exercise with the team, enabling the FLS team to deliver the expected productivity and subsequently leading the team to progress to the next progression level
- Manage persistency and business health for the allotted branch so that functional goals are achieved
- Manage sales force attrition as per benchmark
- Maintain quality of business for better persistency
- Drive performance through Relationship Management (Internal & External)
- Maintain healthy and cordial relations with the team of Agency Managers as well as all concerned departments
- Maintain one-to-one contact with all advisors
- Ensure communication reaches the advisors of the team about new products, schemes, clubs, etc. (using FLS as key point of contact)
- Visit top advisors at regular intervals
- Drive local sales promotion efforts to support team members in achieving business targets
- Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity
- Drive various contests
- Ensure Risk Management as per company policy
- Carry out business activities as per the compliance and regulatory environment
- Ensure (by doing basic screening & basic sanity checks) that healthy business is introduced in the system
- Be responsible for the market conduct of the assigned agency managers and the advisors in their team
- Manage administrative responsibilities of the branch in the absence of the Branch Head
- Assist the Branch Head in carrying out the branch administrative responsibilities / in the absence of Branch Head
