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BPO Project Member - DX Center (ACB)

IBM

RemoteFull timeMid levelPosted today
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About the role

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

  • This is a Japanese-speaking role located in Japan. For job details, please see the Japanese description below.**** *

ビジネス・プロセス・アウトソーシングサービス(BPO)のプロジェクトデリバリーメンバー

(バックオフィス事務)

*大手企業のお客様向けの管理部門の事務業務を担うBPOプロジェクトで、メンバーとして分担された業務をチーム制で担当いただきます

【共通】 Excel/専用システムでの集計業務、マニュアル作成・更新、問い合わせ対応(原則電話対応なし)

【人事】 社宅管理、伝票処理 、休職・退職・転籍手続き、社会保険手続き、発令登録、証明書発行、

給与/交通費/退職金計算、勤怠管理 など

【経理】 連結決算や精算表・開示資料等の作成、固定資産/売掛/買掛/振替、請求や振替等のデータ作成や

登録、債務・債権の計上、経費精算 など

【購買】 購買先への見積依頼、発注処理、発注管理、検収管理、請求処理、マスター登録、

システム障害受付/保守チームへのエスカレーション など

各メンバーが担当する業務は、それぞれの経験・スキルに応じ決定します

業務ルールとプロセスに基づいて作成された手順書に沿って、各ステップを実行することが主な役割です

(PC入力、入力内容の確認、問い合わせ対応など)

Preferred Education None

Required Technical And Professional Expertise

  • Exposure to Procurement Processes: Familiarity with procurement data management, transaction-flow, and reporting, including ordering and receiving services.
  • Experience Working with Vendor Management: Knowledge of vendor engagement and contracting processes, including product research, cost analysis, and inventory control.
  • Understanding of Transactional Systems: Exposure to systems used for conducting daily process transactions, such as procurement software or enterprise resource planning (ERP) systems.
  • Basic Knowledge of Supply Chain Activities: Familiarity with purchasing and supply chain activities, including contract negotiation and supplier evaluation.
  • Experience with Data Analysis: Exposure to analyzing data to identify areas for process and operational improvements.

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