Box Office Attendant| Part-Time | Fredericksburg Expo & Conference Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Overview

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Fredericksburg Expo & Conference Center.

This role pays an hourly rate of $16.00 

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until December 4, 2026.

Responsibilities

• Know and understand the operations of the Tixer ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, etc.).
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect the proper currency or credit card amount for the purchase of the ticket(s) as well as give back the proper number of tickets and correct change.
• Communicate with and satisfy patrons with world-class customer service.
• Reconcile all money received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by the box office manager.

Qualifications

• Ability to multitask in fast‐paced environments.
• Possess excellent customer service skills.
• Experience working with the public and cash.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours.
• Must be able to work in an environment with loud noise.
• Strong communication skills (Spanish is a plus).
• Proven ability to work well with all levels of management.
• Strong analytical and problem‐solving skills.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.