Booking Reservation - Cantonese Speaking
Savior Artigos Texteis Lda
About the role
We’re looking for a Cantonese-Speaking Booking Reservation to join our growing international team in Malaysia. If you’re detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is for you.
Key Responsibilities
- Handle pre and post reservation inquiries by phone, e-mail and fax.
- Handle customer requests by phone and e-mail.
- Modify, change and/or cancel existing reservations.
- Make outbound calls to hotels/guests to arrangement special requests.
- Act as liaison between guest and hotel to resolve complaints.
- Manage relationships with hotels by providing high levels of customer service and account management support.
What We’re Looking For
- Fluent in English & Cantonese
- Fresh graduates are welcome to apply
- Strong commercial understanding
- Good problem-solving skills
- Responsible and able to work independently
- Customer-oriented attitude
- Experience in customer care, internet, or hotel industry (preferred)
- Flexible with rotating shifts
- Willing to work at G-Tower, Malaysia
Let's apply now by submitting your updated English CV!
Millions of jobs, with real people getting hired every day
Questions, answered.
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Savior Artigos Texteis Lda was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.