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Bogotá | Customer Service Specialist I HE
Sutherland
Customer Success & Support Bogota Colombia Remote Lead Permanent Aug 3, 2026
What You'll Do
Provide friendly and efficient customer support via phone, chat, or email. Handle inbound and outbound communications while meeting performance goals. Take ownership of customer issues until resolution or escalation. Document interactions accurately and update customer information.
What We're Looking For
B2+ English communication skills (minimum). High school diploma or equivalent. Ability to multitask and navigate multiple systems efficiently. Customer-focused mindset with strong problem-solving abilities.
Additional Information
Experience Level
Junior
Employment Type
permanent
Work Mode
Remote
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