About the role
Gold Loan Branch Manager – Job Description (JD) Job Title: Branch Manager – Gold Loan
Department: Gold Loan Business
Reports To: Area Manager / Regional Manager
Location: Branch Location
Job Summary The Gold Loan Branch Manager is responsible for managing the overall branch operations, driving business growth, ensuring operational excellence, maintaining portfolio quality, and leading the branch team. The role includes achieving business targets, ensuring accurate gold valuation, regulatory compliance, and delivering excellent customer service.
Key Responsibilities Business Development
- Achieve branch business targets for gold loan disbursements and revenue.
- Acquire new customers through field marketing, referrals, and local business networking.
- Increase branch profitability and portfolio growth.
- Cross-sell financial products such as insurance, gold coins, and other loan products
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