About the role
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion.
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Role: BizOps SRE
Skills needed:
Good in Application Production Support, Linux, SQL, Splunk, Dynatrace, Jenkins, CI/CD deployments, ITSM and Cloud Application support experience in AWS/Azure/GCP/PCF.
- Experience in production support, SRE, or BizOps roles.
- Exposure to managing incidents and supporting distributed systems.
- Experience in payments ecosystem will be preferred.
- Knowledge of monitoring and alerting tools like Splunk, Dynatrace, Blaze meter.
- Experience working in cross-functional and high-pressure environments.
- Ability to organize, multi-task and prioritise work based on current business needs.
- Possesses strong verbal and written communication skills.
- Strong relationship skills, collaborative skills and stakeholder management skills.
- Experience in one or more scripting language is preferred.
- Interest in designing, analysing and troubleshooting large-scale distributed systems.
- Ability to work with little or no supervision.
- Knowledge of automation and DevOps practices. Demonstrated ability to design end‑to‑end CI/CD flows that deliver high‑quality software to production with minimal manual intervention — including centralized configuration and unified pipelines across environments.
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