Billings Operations Consultant

About This Role

This part-time role supports the Finance team with daily billing, accounts receivable, and commission administration, along with other operational tasks. It suits a detail-oriented professional with experience in SaaS billing operations, comfortable with subscription and usage-based models, and capable of managing recurring responsibilities independently.

Responsibilities

• Prepare monthly usage-based overage calculations and invoices across multiple products
• Review and reconcile usage reports to ensure billing accuracy
• Create invoices, process credits and billing adjustments, and resolve billing discrepancies
• Support AWS and GCP marketplace billing, reconciliation, and payment tracking
• Maintain accurate customer billing records and schedules
• Monitor outstanding invoices and follow up on overdue payments
• Track incoming payments and assist with payment reconciliation
• Respond to customer billing and payment inquiries
• Assist with monthly and quarterly sales commission calculations
• Validate commission data, adjustments, and payout reports
• Support commission tracking and reconciliation
• Prepare recurring billing, collections, and operational reports
• Maintain Excel and Google Sheets trackers
• Document workflows and identify opportunities to streamline manual processes
• Support ad hoc Finance projects as needed

Requirements

• 3+ years of experience in SaaS billing, accounts receivable, or finance operations
• Strong Excel and Google Sheets skills, including pivot tables, lookups, and data reconciliation
• Experience with subscription billing, invoicing, and collections
• Strong attention to detail, organizational skills, and ability to work independently
• Good written and verbal communication skills

Nice to have:

• Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems
• Familiarity with usage-based SaaS billing models
• Experience with CaptivateIQ or other sales commission platforms
• Exposure to AWS or GCP marketplace billing

Important Details

• Schedule: Approximately 20 hours per week, with flexibility during peak billing periods
• Work format: Fully remote

About the Company

OneSignal is an autonomous lifecycle marketing engine for B2C app companies, enabling marketers to orchestrate campaigns that onboard, engage, and retain users, increasing LTV and reducing churn. Companies like Zynga, Bitcoin.com, and Philips use OneSignal to drive outcomes with AI. It is Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. OneSignal offers remote work as the default option in the United States (California, Colorado, Florida, Massachusetts, New York, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Utah, and Washington), as well as in the UK, Singapore, and Canada. It has offices in San Francisco and San Mateo in CA, in London, UK, and offers flex seating options for employees to work together in-person in NY and other areas.