Billing Specialist

About This Role

The Billing Specialist supports accurate customer invoicing and the timely resolution of routine billing questions. This role involves reviewing supporting documents before invoices are finalized and maintaining organized billing histories.

Responsibilities

• Run routine billing summaries and exception reports
• Assist with month-end billing record reviews and reconciliations
• Prepare customer invoices using approved rates and documented billing information
• Investigate duplicate charges, missing credits, and routine account discrepancies
• Maintain clear account notes and attach relevant billing documents
• Keep invoice schedules and billing status trackers current
• Use billing software to retrieve account histories and verify posted transactions

Requirements

• Understanding of basic invoicing and payment terminology
• Responsible treatment of confidential account information
• Strong numerical accuracy and attention to detail
• Ability to follow documented approval and adjustment procedures
• Authorized to work in the United States
• Able to perform the role remotely from an approved U.S. location

Nice to have:

• Experience with billing software

About the Company

Paths Forward Partners, LLC is hiring for this position.