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The Billing Specialist produces accurate, complete, and timely customer invoices across multiple entities, billing types, and systems. The role is responsible for getting the invoice right the first time, validated against the contract, purchase order, and supporting documentation, because a defective invoice is the single largest driver of downstream collection delay. Beyond transactional invoicing, the specialist manages customer AP and procurement portal submission, resolves billing disputes, and produces compliance-driven billing such as certified payroll reporting. The role is expected to work analytically and to use AI-assisted tooling to raise first-pass accuracy and speed, while retaining personal accountability for what gets released. The role works across Sage, Net Suite, Salesforce, and Quick Books in an environment where billing practice varies by branch, and therefore requires a high tolerance for ambiguity.
Genserve is a multi-entity field service company serving commercial, industrial, and institutional customers across the United States through roughly a dozen branch locations and affiliated operating companies. They install, maintain, and service the equipment that keeps critical facilities running — standby generators, uninterruptible power systems, and electrical switch gear.
Keeping the Power ON.
Headquarters
Tampa, Florida, USA
Open jobs
4
Website
genserveinc.com