Billing Specialist

About This Role

Billing and invoicing for customers is the core of this specialist role, which involves maintaining clear records, verifying invoice details, and assisting with payment posting. The role prepares clear account notes and helps make the invoice process understandable for customers.

Responsibilities

• Enter incoming payments and update customer balances accurately
• Answer customer invoice questions through the designated support channels
• Run routine billing summaries and exception reports
• Assist with month-end billing record reviews and reconciliations
• Prepare customer invoices using approved rates and documented billing information
• Investigate duplicate charges, missing credits, and routine account discrepancies
• Maintain clear account notes and attach relevant billing documents

Requirements

• Responsible treatment of confidential account information
• Strong numerical accuracy and attention to detail
• Ability to follow documented approval and adjustment procedures
• Clear customer communication regarding routine billing issues
• Authorized to work in the United States
• Able to perform the role remotely from an approved U.S. location

Nice to have:

• Experience with billing software

About the Company

Aramoni Studio is seeking applications for a Billing Specialist position.