About the role
We are seeking a proactive, analytical Billing Specialist to join our financial operations team. In this remote role, you will be responsible for customer and vendor contract administration, pricing, billing, invoice processing, and resolving transaction exceptions. The ideal candidate thrives in a fast-paced environment, navigates internal systems independently, and is not afraid to ask questions to solve complex root-cause billing issues.
Contract Duration: August 31, 2026 – March 26, 2027 (Initial contract with strong potential for extension based on performance and business needs)
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (Includes a 30-minute lunch break)
Compensation: $22.00 / hour
Work Location: 100% Remote
Key Responsibilities
- Unmatched Transaction Research: Investigate unmatched customer shipment transactions to identify appropriate PO numbers and cost center allocations for accurate billing.
- Exception Line & Root Cause Analysis: Research exception lines, identify customer-specific behavior patterns, and develop proactive solutions to resolve recurring issues.
- Financial Operations Support: Manage customer and vendor pricing, rebates, chargebacks, and vendor invoice processing while adhering to strong internal controls.
- Payer & Vendor Service: Respond professionally to non-standard inquiries from customers and vendors, prioritizing requests while meeting service-level objectives.
- Team & Metrics Collaboration: Participate in daily and weekly team meetings to review performance metrics, resolve open issues, and maintain a productive team environment.
Qualifications & Core Requirements
- Experience: Minimum 1 year of experience in finance, medical/corporate billing, accounts receivable, or logistics finance operations.
- Education: Bachelor’s degree in Finance, Accounting, Logistics, or a related field preferred (or equivalent combination of work experience).
- Technical Skills:
- Hands-on experience with SAP (Required).
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Core Capabilities:
- Exceptional analytical, problem-solving, and organizational skills.
- Demonstrated ability to multitask and navigate systems without relying heavily on reference materials.
- Strong written and verbal communication skills; comfortable asking questions to drive clarity.
- Self-motivated and fully capable of working independently in a remote environment.
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