About the role
Role & responsibilities
- Validate & verify key billing requirements at account set-up, ensuring the contract meets the Global Sales Policy
- Handle the implementation and weekly/monthly billing for specialized billing (EDI, Electronic, Credit Card and XML) clients, ensuring proper invoice distribution outlined in the account contract
- Process SIR, (special invoice request) when invoice set-up changes are necessary
- Resolve billing issues. specifically: Timesheet status issues, Rate discrepancies, Hour discrepancies, Hour's allocation, Otherexpenses/flat amount, Taxes, Incorrect set ups upon implementation, Pay Term corrections, etc.
- Handle invoice adjustments for contract cancellations, candidate withdrawals, or rebates
- Process client credit card transactions
- Ensure accuracy by cross-checking invoices with timesheets, purchase orders, and contracts
- Investigate and resolve invoice disputes related to timesheet errors, missing approvals, or incorrect pay rates
- Process credit memos, adjustments, and corrections when necessary, including SUPs, suppressed credits, CONs consolidated credits, and SCIs separate credits
- Perform billing tasks such as clearing weekly billing kick outs, backend changes, decon/recon and billing scrubs with the field or client
- Ensure correct calculation of placement fees and fall-off’ credits when applicable
- Maintain proper documentation and audit trails for all dispute resolutions
- Follow internal controls and applicable regulations to mitigate risk
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