About This Role
Working as a Flight Attendant, you will be responsible for ensuring the safety and well-being of Porter passengers while upholding the Flying Refined brand promise. This role involves providing friendly and attentive service to ensure passenger comfort and adhering to operational procedures in line with Transport Canada and Porter policies.
Responsibilities
- Ensure the safety of all passengers
- Effortlessly provide friendly and attentive service to ensure passenger comfort
- Adhere to standard operating procedures from your training, in accordance with Transport Canada and Porter policies
- Perform the physical tasks of a flight attendant, such as lifting up to 50 lbs, standing for long periods, and assisting passengers in emergencies
- Tactfully manage unforeseen operational and passenger-related situations
- Actively monitor the overall condition of the aircraft cabin and make necessary adjustments to maintain passenger safety or enhance their experience
- Embody Porter's values
- Adhere to Porter's appearance and uniform standards at all times
- Establish and maintain positive relationships with team members
- Actively participate in Porter's safety management system, including reporting hazards and incidents encountered in daily operations; understand, comply with, and promote the company's safety policy
Requirements
- Valid Canadian passport or a valid international passport and an up-to-date US crew member visa (C-1/D)
- At least 19 years of age at the time of employment
- High school diploma
- Mandatory proficiency in French and English
- At least two years of public-facing customer service experience
- Ability to obtain a Restricted Area Identity Card (RAIC) and successfully complete the company's background check process
- Ability to meet required medical standards (including alcohol and drug screening) and all physical requirements of the position
- Successful completion of a five to six-week full-time training program with 100% attendance and successful completion of all written and practical assessments
- Strong communication, teamwork, and interpersonal skills are essential, along with a safety-oriented mindset and the ability to work unsupervised
- Ability to work a rotating reserve schedule that includes weekends, holidays, evenings, and nights. Schedules and days off are assigned based on seniority through an online bidding system
- Must be able to report to the assigned base airport within two hours of notice for flight duties
About the Company
Since 2006, Porter Airlines has been enhancing the economy class experience for every passenger by ensuring a warm welcome focused on style, attention, and charm. Its fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including the Canadian coast-to-coast network, the United States, Mexico, the Caribbean, and Central America. Headquartered in Toronto, Porter Airlines is an official 4-star airline in the World Airline Rankings.
