Benefits Specialist - Hybrid

About This Role

Supporting the administration of employee benefits is the main focus of this role, which reports to the Benefits Supervisor. The Benefits Specialist assists in producing benefits materials and communications while tracking benefits requests within the HRIS system.

Responsibilities

• Communicate with employees regarding benefit programs and serve as a liaison between employees, insurance carriers, brokers, and third-party administrators
• Educate employees on eligibility, plan provisions, coverage options, and associated costs
• Administer employee benefits programs, including medical, dental, vision, life, disability, and voluntary benefit plans
• Process new hire enrollments, qualifying life events, benefit changes, and terminations in accordance with plan rules and company policies
• Provide day-to-day support for employee benefits inquiries and assist with resolution of enrollment, eligibility, and claims-related issues
• Coordinate eligibility and claims administration for short-term disability, long-term disability, life insurance, accident, critical illness, and hospital indemnity plans
• Support compliance activities related to COBRA, ACA, HIPAA, ERISA, and other applicable federal and state regulations
• Support annual open enrollment activities, including system testing, employee communications, enrollment events, and post-enrollment audits
• Develop and distribute benefits communications, educational materials, newsletters, and wellness program resources
• Participate in wellness initiatives and benefits-related programs designed to enhance employee engagement and overall well-being

Requirements

• Bachelor’s Degree in Human Resources or related field or equivalent experience
• Ability to maintain confidentiality and be familiar with HIPAA and other regulations pertaining to confidential health information
• Demonstrate active listening skills to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Strong communication skills both verbal and written; able to communicate effectively in writing as appropriate for the needs of the audience and speaking to other to convey information effectively
• Ability to understand written sentences and paragraphs in work related documents
• Strong time management, prioritizing, and organizational skills
• Critical thinking skills to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Proactively consider ways to assist people
• Troubleshoot and determine causes of operating errors and deciding what to do about it