This specialist role is responsible for ensuring CalvertHealth's benefit offerings are competitive and cost-effective, while also supporting employee well-being and retention. The specialist analyzes benefits-related data, identifies trends and process improvement opportunities, and acts as a subject matter expert in benefits administration.
Responsibilities
Administer employee benefit programs including medical, dental, vision, life, disability, retirement, and related offerings
Process benefit enrollments, life event changes, annual open enrollment elections, and benefit terminations accurately and timely
Respond to employee inquiries regarding benefit eligibility, coverage, claims escalation, and plan interpretation
Coordinate data exchanges between HRIS, payroll, and benefit vendors to ensure accuracy and consistency
Review, reconcile, and resolve discrepancies in benefit invoices and payroll deductions
Administer statutory and company-sponsored leave programs, including eligibility determination, tracking, and documentation management
Ensure timely and compliant communication to employees and managers regarding leave status, rights, and required actions
Maintain accurate leave and benefit records in HR systems in accordance with retention and confidentiality requirements
Partner with third-party administrators and insurance carriers to manage cases, resolve issues, and ensure service standards are met
Monitor compliance with federal, state, and local laws related to benefits, leave, and workers
Prepare and support required audits, reports, filings, and compliance documentation as assigned
Identify process inefficiencies, compliance risks, or data integrity issues and recommend improvements
Collaborate with HR, payroll, finance, EHS, and management to ensure accurate administration and alignment with organizational policies
Maintain confidentiality and exercise sound judgment when handling sensitive employee information
Support HR initiatives and special projects related to benefits, leave, workers
Other duties as assigned
Requirements
Associate degree in Human Resources, Business Administration, Healthcare Administration, or a related field; equivalent combination of education, certification, and relevant experience may be considered
Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field
Minimum of two (2) years of experience in human resources, benefits administration, leave administration, payroll support, or a related field
Three to five (3-5) years of progressively responsible benefits administration experience
Healthcare industry experience
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements
Excellent customer service and time management
Very organized and attention to detail is critical
Comprehensive knowledge of employee benefits administration and applicable employment laws and regulations
Strong understanding of FMLA, ADA, COBRA, HIPAA, ERISA, retirement plans, disability programs, and Section 125 plans
Knowledge of HRIS systems, benefits administration platforms, and payroll processes
Excellent analytical, organizational, and problem-solving skills
Strong attention to detail with demonstrated accuracy in data management and reporting
Ability to interpret regulations, policies, and plan documents and effectively communicate information to employees and management
Excellent verbal, written, presentation, and interpersonal communication skills
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Strong customer service orientation and commitment to confidentiality
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and related software applications
Strong written and verbal communication skills with the ability to explain complex benefit and leave information clearly
Proficiency in Microsoft Office, including Excel (data review, reconciliation, reporting) and Word
Working knowledge of HRIS and benefits administration platforms
Knowledge of employment laws and regulations related to benefits, leave, and workers
High level of attention to detail and accuracy in data and documentation management
Strong organizational and time-management skills with the ability to manage multiple priorities
Demonstrated ability to analyze information, identify issues, and implement practical solutions
Strong interpersonal skills with a high degree of professionalism and emotional intelligence
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information
Nice to have:
SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), CEBS, or related certification
