The Benefits Specialist supports the administration of employee benefits programs, working closely with HR, Payroll, Benefits leadership, and external vendors. This role ensures accurate enrollments, timely processing, regulatory compliance, and exceptional employee support.
Responsibilities
- Administer benefits enrollments, changes, terminations, beneficiary updates, and qualifying life event requests
- Verify employee eligibility and maintain accurate benefits information across HRIS and vendor systems
- Serve as a primary point of contact for employee questions regarding benefits, coverage, eligibility, and enrollment procedures
- Coordinate with insurance carriers, retirement plan administrators, and third-party vendors to resolve enrollment, billing, and claims issues
- Support new hire benefits enrollment, annual open enrollment, and employee communications
- Assist with benefits deduction audits, reconciliations, annual reporting, and compliance reviews
- Provide administrative support for leave programs and benefit continuation requirements
- Maintain confidential employee records and documentation in accordance with company policies and applicable regulations
- Assist with benefits audits, reporting, and updates related to regulatory changes
Requirements
- High school diploma or equivalent required
- 1-2 years of experience in HR, benefits administration, leave administration, or a related administrative role
- Basic understanding of benefits regulations, including ACA, COBRA, HIPAA, FMLA, and ERISA
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Strong customer service, communication, organizational, and analytical skills
- Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment
- Ability to handle confidential information with discretion and recognize when to handle complex issues
Nice to have:
- Experience with HRIS and benefits administration platforms; ADP experience is a plus
- Experience supporting employees in a multi-state environment
About the Company
High Profile has partnered with a client to hire for this role.
