About This Role
Supporting US employees and partners with their benefits and providing guidance is the core of this role within the HR team. The role suits a professional who can handle various benefits functions, from new hire orientations to claims assistance and open enrollment support.
Responsibilities
- Act as the HR contact for HR and benefits questions from assigned locations
- Work closely with local administrative managers and directors to ensure consistency in HR/benefits practice across the firm
- Field benefits questions from other offices, as needed
- Conduct new hire benefits orientation, as assigned
- Create and maintain benefit files for assigned locations
- Accurately process benefit event changes (new hire, life event, termination) in the HRIS system, with carriers and payroll
- Assist with benefit claim issues as needed, working closely with the carrier and the employee/partner to resolve complaints
- Involve Benefits Manager/Director of Benefits for elevated concerns
- Create benefits departure memos for assigned locations
- Participate in departure meetings to discuss benefits termination and continuation options
- Assist with updating benefits materials; maintain benefits forms/supplies
- Reconcile and request payment for assigned premiums
- Support COBRA process, working closely with Benefits Manager and outsourced COBRA vendor
- Assist with Open Enrollment process, including review of documents, audit and distribution of materials, delivery of information, fielding questions, etc.
- Act as a resource for 401(k) questions
- Assist with annual retirement plan audits, as requested
- Act as backup to other central HR team members, as needed
- Perform all other duties as assigned or required
Requirements
- Available to work overtime, as required
- 3+ years direct applicable experience (e.g., HR-benefits-related experience); senior level candidates must have 5+ years a direct applicable work experience along with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement, and autonomy
- Previous general office experience
Nice to have:
- Bachelor
- HRIS experience
- Prior law firm experience
- General HR experience
- Must be able to maintain absolute confidentiality regarding department information
- Ability to handle multiple tasks efficiently and accurately
- Strong analytical and math skills a plus
- Ability to function in a fast-paced hectic environment while still producing error-free work
