Benefits Specialist

About This Role

This role supports the administration of employee benefits programs and helps deliver a positive, responsive experience for employees across the firm. The ideal candidate is detail-oriented, service-focused, and comfortable managing benefits data, employee inquiries, vendor coordination, and enrollment processes with accuracy, professionalism, and discretion.

Responsibilities

• Respond to employee questions regarding benefit programs and provide support throughout enrollment, life event changes, and related benefit processes
• Maintain employee and benefit data in ADP Workforce Now for HR and benefit plan transactions, including new hires, changes, and terminations
• Serve as a liaison to benefit plan vendors for program set-up, plan implementations, general and open enrollment processes and employee changes
• Submit enrollment information to benefit plan providers through vendor files or direct communication to ensure timely processing
• Coordinate annual data updates with vendors, including salary and job changes
• Serve as a backup resource for employee leave administration, including responding to employee inquiries, distributing and collecting required paperwork, and maintaining accurate leave-related data in firm systems
• Calculate and coordinate employee benefit deductions with Payroll, resolving discrepancies as needed
• Administer employee benefit-related programs, including commuter, parking, stipend, and other firm-sponsored arrangements
• Prepare monthly and annual benefit reports, including health saving account funding, compliance reporting, budget needs and year-end reporting for Finance
• Produce reports on benefit enrollment, benefit deductions, and plan participation
• Conduct new hire benefits orientation, prepare and distribute benefit materials, and follow up with new hires to support timely enrollment completion
• Prepare termination letters for employees leaving the firm
• Coordinate COBRA entries with vendors, ensure timely distribution of materials, and provide Finance with monthly reconciliation of COBRA payments
• Oversee benefit plan setup in ADP Workforce Now, coordinating with the Director of Benefits and Payroll and HRIS Administrator on changes, enrollment events and needed updates
• Conduct regular audits of benefit enrollments, deductions, eligibility, and HR data to support accuracy and compliance
• Maintain up-to-date benefit plan documents in the Benefit Document Library on the firm’s intranet
• Support benefits compliance efforts by maintaining accurate data, completing required reporting, and assisting with documentation
• Assist with coordinating firmwide wellness communications and events

Requirements

• Bachelor’s degree or an equivalent combination of education and experience