Benefits Specialist

About This Role

This role involves managing employee benefits, handling leave requests, and ensuring compliance with relevant policies. The specialist will communicate with employees, process paperwork, and maintain comprehensive benefit files, working closely with the Director of Compensation and Benefits.

Responsibilities

• Administer all aspects of leave programs and policies in accordance with applicable federal and state employment laws (FMLA, ADA, USERRA, etc.)
• Coordinate and organize all medical information and ensure that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed
• Maintain appropriate contact with all employees on leave to ensure all relevant completed medical documentation is submitted for timely review and coordinate all aspects of return to work
• Document all calls and communicate employee needs to appropriate parties
• Follow up and complete all work originating from employee phone calls, in-person, or on-line communication
• Create and maintain benefits file on every employee
• Update information as necessary or required from in-person requests and on-line request for changes/updates
• Contact carrier representatives to assist with the resolution of administrative problems and various questions or concerns
• Maintain benefit-related manuals and materials
• Ensure the accuracy of all benefits enrollments in the benefits administration system and payroll system to provide vendors with accurate eligibility information
• Update the information on the employee ‘intranet’ site to ensure accuracy
• Track activities of COBRA vendor to ensure notices are timely sent, track employee COBRA payments
• Issue manual COBRA notices when necessary
• Ensure the documentation/applications/certificate of health of medical, dental, vision and optional insurance products are accurate, complete and submitted to carriers
• Deliver benefits information at New Hire Orientation on a weekly basis
• Assist the Management Team of Compensation and Benefits as requested or assigned
• Perform other duties and responsibilities as assigned

Requirements

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Bachelor’s Degree with two (2) years’ experience directly working with the administration of employee benefits, FMLA policies and procedures and insurance policies such as, group life, medical, dental, vision, short and long term disability, and retirement plans from a mid-size company
• OR an Associate’s Degree with four (4) years’ experience directly working with the administration of employee benefits, FMLA policies and procedures and insurance policies such as, group life, medical, dental, vision, short and long term disability, and retirement plans from a mid-size company