About This Role
The Benefits Specialist job involves administering employee benefit programs and acting as a key point of contact for employees, managers, and leadership. This role ensures timely, accurate, and compliant administration of information on health, dental, vision, and other benefits.
Responsibilities
- Administer day-to-day employee benefits programs, including medical, dental, vision, voluntary benefits, and related employee transactions such as new-hire enrollment, status changes, qualifying life events, and terminations
- Prepare benefits reports and audits
- Reconcile enrollment records, carrier invoices, billing, and payroll deductions to identify and resolve discrepancies
- Support compliance with applicable federal and state benefits regulations
- Stay current on healthcare and benefits requirements and plan changes
- Maintain the confidentiality and security of employee information
- Serve as the primary resource for employees regarding benefit eligibility, enrollment, plan options, claims, and qualifying life events
- Develop and maintain benefits communications, educational materials, FAQs, and other employee resources
- Provide responsive, confidential customer service
- Coordinate annual open enrollment activities, including communications, employee education, system updates, enrollment processing, and ongoing support
- Maintain accurate benefits data in HRIS and benefits administration systems
- Monitor eligibility
- Review benefit deductions
- Partner with payroll to ensure accurate and timely processing
- Partner with insurance carriers, third-party administrators, brokers, payroll, and other vendors to resolve employee issues, eligibility discrepancies, and benefit administration matters
Requirements
- Bachelor's Degree
- Strong attention to detail, confidentiality, communication, organization, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Working knowledge of benefits administration, payroll processes, and HRIS systems, preferably Workday
- Knowledge of applicable employee benefits laws and regulations, including ERISA, COBRA, HIPAA, and ACA
Nice to have:
- 2 or more years of experience administering employee benefit programs
Important Details
- Schedule: Monday - Friday: 8:00am to 4:30pm
- Department: Human Resources - Total Rewards
