About This Role
The Benefits Specialist supports the administration of employee benefits, helping employees understand and access their benefits while maintaining accurate records and coordinating with various internal and external teams. This role suits an experienced, organized, and detail-oriented individual with a background in employee benefits administration, enrollment, and employee support.
Responsibilities
- Support the administration of employee benefits, including health, dental, vision, life, disability, and other available plans
- Coordinate benefits enrollment for new hires and assist with qualifying life event changes
- Support annual open enrollment, including employee communications, materials, and enrollment follow-up
- Maintain accurate benefits records and ensure employee elections and changes are processed promptly
- Serve as a point of contact for employee questions about benefits eligibility, enrollment, coverage, and plan procedures
- Help employees understand available plan options and how to contact carriers about claims or coverage issues
- Work with employees to resolve routine benefits questions and escalate complex issues to carriers, brokers, or HR as needed
- Communicate with insurance carriers and benefits brokers regarding enrollments, terminations, eligibility, and employee inquiries
- Coordinate benefits deductions and enrollment updates with payroll
- Review benefits invoices and enrollment data for discrepancies and help resolve them with the appropriate parties
- Maintain organized, confidential benefits files and documentation
- Support the tracking of eligibility dates, enrollment deadlines, and required notices
- Assist with benefits audits and reporting
- Follow applicable privacy and recordkeeping requirements when handling employee information
- Partner with Human Resources, payroll, managers, and other internal teams to support employee onboarding and benefits administration
- Help improve benefits processes and employee communications
Requirements
- Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent professional experience will be considered
- At least 2 years of experience in employee benefits administration or a related HR role preferred
- Experience supporting benefits enrollment and communicating with employees, insurance carriers, or brokers
- Familiarity with health, dental, vision, life, and disability benefits
- Experience with HRIS, payroll, or benefits enrollment platforms
- Proficiency with Microsoft Office or Google Workspace
- Familiarity with employee privacy and benefits recordkeeping practices
