Benefits Specialist

About This Role

This role focuses on the administration, compliance, and continuous improvement of employee benefits programs. The Benefits Specialist manages daily operations, interprets plan documents and regulatory requirements, advises employees and managers, and collaborates with vendors to ensure effective service delivery. The position contributes to process optimization, data integrity, and program enhancements that support the organization's total rewards strategy.

Responsibilities

• Administer employee benefits programs including medical, dental, vision, life insurance, disability, retirement, and voluntary plans
• Review and interpret plan documents to ensure compliance with internal policies and external regulations
• Manage qualifying life events, enrollments, terminations, and benefit changes accurately and on time
• Reconcile benefit invoices, validate payroll deductions, and resolve discrepancies
• Serve as primary liaison with benefits carriers, brokers, and vendors; escalate complex issues, as necessary
• Lead preparation and execution of annual open enrollment, including communication materials, employee education, and enrollment system updates
• Conduct audits of benefits records to ensure data integrity in HRIS and other systems
• Prepare reports and dashboards on benefit utilization, leave trends, and cost analysis for HR leadership
• Maintain plan documentation, employee records, and required notices in accordance with legal and company requirements
• Support internal and external audits and compliance reviews
• Advise employees and managers on benefits programs, policies, and procedures
• Conduct ongoing benefits education sessions
• Assist HR leadership in analyzing benefit trends, evaluating plan effectiveness, and recommending improvements
• Identify opportunities to streamline benefits and leave administration processes
• Stay current on benefits, leave laws, and industry best practices
• Participate in HR initiatives related to total rewards, employee experience, or system enhancements

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field preferred
• 3-5 years of experience in benefits administration, ideally including FMLA, ADA, and state paid leave programs
• Experience with HRIS systems, payroll interfaces, and vendor management
• Prior experience conducting benefits audits and supporting compliance initiatives preferred
• Strong attention to detail and organizational skills
• Ability to handle confidential information with discretion
• Strong written and verbal communication skills
• Customer service mindset