Benefits Manager

The Benefits Manager provides strategic and hands-on leadership for the organization’s comprehensive employee benefits programs. This role oversees benefits administration, employee health, leave programs, wellbeing initiatives, vendor relationships, compliance, open enrollment, and retirement plan activities.

Job Responsibilities:

• Ensure the overall competitiveness and relevance of benefits programs. Plays a leadership role in the review and design of various benefits programs and their provisions; makes recommendations for changes and enhancements as appropriate
• Ensures excellence in the execution of the benefits programs to include oversight, monitoring and successful integration with payroll processes
• Functions as a working manager by remaining engaged in daily departmental operations, providing hands-on support for benefits administration, employee health, leave management, vendor coordination, issue resolution, and time-sensitive department workflows
• Oversight for Employee Health to include worker’s compensation, annual vaccination clinics, reasonable accommodations, and modified duty programs
• Ensure a robust and comprehensive employee wellbeing program
• Develop and implement an effective, comprehensive, and compelling benefits communication strategy
• Control and monitor costs, analyze and reconcile budget variances and takes appropriate action
• Participates with the HR management team to identify and improve related processes and procedures
• Evaluates and analyzes the outcomes of the benefit programs and to include benefit loss and claims control, utilization, enrollment statistics, and the like
• Stays current on new developments, legislation and best practices and identifies opportunities for the organization to improve the overall efficiency and effectiveness of its benefits-related programs
• Assist in ensuring compliance with all federal and state legal requirements including plan documents, summary plan descriptions, vendor contracts, policy manuals, compliance testing, audits, and government filings
• Coordinate key relationships with outside vendors/consultants as well as monitor performance and services
• Responsible for the reconciliation of vendor invoices and ensuring payments are made on a timely basis
• Notifies vendors of all qualified events and changes, and ensures accuracy of online enrollment records, health and flexible spending accounts, and retirement plan accounts
• Acts as a liaison with retirement plan administrator, insurance carriers, and other vendors related to specific employee concerns or benefit problems; ensures accurate and expedient resolution
• Oversight for annual retirement plan discretionary testing
• Oversight for the organization’s FMLA and other leave programs; including counseling employees on their rights and responsibilities
• Provides training to management and employees relating to benefits plan changes
• Oversees annual open enrollment process

Job Requirements:

• Bachelor’s degree in related field or minimum 5 years’ related experience in progressively responsible benefits roles required
• Knowledge and proficiency working with brokers, administrative services organizations, and other benefits related partners
• Demonstrated ability and willingness to balance leadership responsibilities with hands-on participation in day-to-day operational work and direct employee, vendor, and team support
• Advanced knowledge of employee benefits programs and applicable laws
• HR or Benefits Certification highly desirable (PHR, SHRM-CP, CEBS)
• Ability to identify and/or document existing and new processes, as well as evaluate their effectiveness, develop improvements and/or recommend changes or alternatives
• Working knowledge of principles, practices, and standards of human resources management
• Must be a proactive problem solver and team player who is detail oriented and flexible; a self-starter requiring minimal supervision with the ability to support requests from multiple directions
• Energetic, driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Professional, articulate and able to use good independent judgment and discretion
• Ability to act with integrity, diplomacy and tact in dealing with sensitive and confidential information and handle it in a secure and safe manner
• Demonstrated success balancing the needs of the organization with needs of the employee, while ensuring compliance with and adherence to all applicable HR laws and regulations
• Advanced conflict resolution, negotiation skills, and problem-solving abilities
• Outstanding verbal and written communication skills required with the ability to build relationships at all levels of the organization

Location: Corporate office 3599 University Blvd South, Jacksonville, FL 32216. Travel to other locations throughout Brooks territory may be required.

Hours:

Onsite,

Monday - Friday 

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: 

·       Competitive Pay 

·       Comprehensive Benefits package 

·       Vacation/Paid Time Off

·       Retirement Plan with Match

·       Employee Discounts

·       Clinical Education and Professional Development Programs