About the role
The Benefits Manager should be able to balance being hands-on with day-to-day priorities and have a strong strategic approach and vision for the design & administration of best-in-class benefits programs.
Responsibilities
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Plan and manage the implementation, communication and administration of employee benefits and well-being programs such as medical, dental, vision, life, disability, COBRA, HSA, and any other employee benefit offerings.
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Lead the activities of the benefits, well-being, and leave/benefits payment administration area including managing benefit staff in day-to-day performance of job responsibilities. Assisting team with eligibility or benefit plan issues, Tier 2 customer service calls/emails, etc.
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Identifies benefit options by studying programs and obtaining advice from consultants.
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Recommends benefits programs to leadership by studying employee requirements, trends, and developments in benefits offered by other organizations.
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Manages relationships with vendors and carriers, including monitoring cost, service levels, processes and accuracy of data, primary point of contact for escalated benefits issues. Ensures compliance of benefit and 401(k) programs in accordance with regulatory and legislative requirements- - ERISA, HIPAA, COBRA, ACA and other local regulatory and legislative requirements; coordinates preparation of filings with federal and state agencies, including IRS and DOL and other regulatory agencies.
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Manage the annual benefits open enrollment process ensure all milestones/goals are met
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Informs employees of benefit usage by preparing and distributing benefit reports.
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Resolves employee questions and problems by interpreting benefit policies and procedures.
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Prepares special reports by collecting, analyzing, and summarizing information and trends.
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Anticipate and respond to changes in benefits legislation and manage the implementation of corresponding programs, policies, and procedures.
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Contributes to team effort by accomplishing results as directed.
Position Requirements
- Bachelor’s Degree in Business Administration, Finance, or Human Resources, or related field.
- Seven or more years of progressive benefits (health and welfare) experience in a large organization with strong reporting/financial emphasis. Five or more years in a manager capacity.
- Experience within a union environment highly desirable.
- Demonstrated experience with HRIS (UltiPro preferred).
- CCP, CEBS, CBP, or similar certification or progress toward certification preferred.
- Demonstrated knowledge of benefit program concepts.
- Ability to offer advanced solutions based on collected, summarized, and analyzed data.
- Advanced proficiency with the standard features of various personal computer word processing and spreadsheet software (Microsoft Excel, Access, Word, PowerPoint, Outlook, Internet, HRIS and other proprietary software).
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