About This Role
This role involves creating a fun and welcoming atmosphere for guests in a sports bar setting, serving drinks, and processing transactions. It suits an energetic individual who enjoys hosting and interacting with people in a fast-paced environment.
Responsibilities
- Foster a fun environment
- Be a gracious host to all guests and co-workers
- Promote a positive influence in the community and participate in company-sponsored events
- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program
- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training
- Promote gaming events and promotions
- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities
- Prepare and pour drinks with proper measured portions, following proper building steps, and ingredients according to recipe and in accordance with standard operating procedures
- Prepare and maintain par levels on garnishes, various ice, mixers, and fresh fruit and herbs
- Maintain a clean, sanitized, and stocked workstation and/or section
- Comply with state, company, and department policies and regulations
- Make servers' drinks when rung in
- Serve tables, clear tables, expedite food, and run food
- Perform side-work as directed by the Food and Beverage Supervisor or Manager
- Work special events, as needed
Requirements
- Outgoing, energetic, and enthusiastic attitude
- Understand drink mixology and recipes
- Enjoy hosting others
- Comfortable initiating conversations and creating a fun environment with guests
- Able to promptly and accurately follow instructions given by Supervisor or Manager
- Qualify for licensing by Ohio Lottery Commission
- Able to work as a team and have a guest-first attitude
- Able to tolerate a high stimulus environment
- Able to work at a very fast pace
- Able to pass a background check
- Open availability including all three shifts, weekends, and holidays
- One-year cumulative experience as a bartender, bar back, or server, or have completed bartending school and possess a high school diploma or equivalent
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to read and communicate verbally in English
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
