About This Role
Serving beverages and food to guests in a friendly, courteous, and timely manner is the core of this role, ensuring a high level of guest satisfaction. This position suits an individual with previous bartending experience who can maintain a clean bar area and manage orders efficiently.
Responsibilities
- Maintain clean and organized bar areas
- Slice and pit fruit for garnishing drinks
- Check identification of customers to verify age requirements for purchase of alcohol
- Prepare and serve drink and/or food orders
- If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas
- Issue guest check and complete payment process
- Follow standards for identifying and managing intoxicated guests
- Complete beverage requisitions to maintain par levels as needed
- Complete required side work prior to shift end
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Assist with taking beverage inventory
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Requirements
- High school diploma preferred
- Previous bartending/mixologist experience required or equivalent training
- Food Sanitation certificate a plus, required within 90 days of employment
Nice to have:
Benefits
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Important Details
- Schedule: varies and may include working on holidays, weekends and different shifts
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms
About the Company
HHM Hotels offers a growth path for employees, with opportunities to advance from Beverage Manager to Food & Beverage Manager.
