BARTENDER

Duties

Operates a limited service bar such as portable bars for private parties and banquets.  Mixes and serves alcoholic and nonalcoholic drinks, receives and records payment at time of sale, and maintains inventory of stock.  Ensures bar is in a presentable and sanitary condition.

Provides World Class Customer Service with an emphasis on courtesy.  Assists customers and communicates positively in a friendly manner.  Acknowledges customers, smiles and makes eye contact.  Asks questions to determine, verify and solve problems.  Checks for satisfaction on the quality of goods and services.  Takes action to solve problems quickly.  Alerts the higher-level supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards.  Uses required safety equipment, and observes safe work procedures.  Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required.  Must meet minimum age requirement.

Receives instructions concerning the proper operation of the bar either orally or in writing from the manager, and is held responsible for the proper operation of the limited service bar. Must walk or stand for prolonged periods of time.  Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance. Work is normally performed inside with adequate light, heat and fresh air.  Incumbents are exposed to the possibility of chapped hands, bruises, and cuts.

Qualifications

Knowledge and skill to mix and serve beverages from a bar which is limited to a few varieties and brands of liquor, soda, beer, and wine.  Pre-mixed beverages, such as daiquiris, are served; however, beverages of the exotic variety are not mixed or served.  Knowledge of the correct proportions and mixtures to use in preparing beverages according to name request from patrons or cocktail attendants.  Ability to recognize intoxicated or unruly patrons and to resolve the problem or seek assistance if needed.  Ability to collect tabs or chits in appropriate amounts and reconcile them with the quantities and prices of items dispensed.