About This Role
This role involves preparing and serving a variety of drinks to guests in a luxurious hotel setting, ensuring high standards of service and guest satisfaction. The Bartender will work as part of a team, creating memorable experiences for patrons.
Responsibilities
- Prepare and serve a selection of wines, spirits, and mixed drinks from the menu, ensuring proper pouring, mixing, and blending according to established recipes and Four Seasons Standards
- Confirm guest orders, including any special needs or requests from the lounge server, using the hotel’s point-of-sales system; check completed orders with the guest’s original order
- Service and take orders from guests seated at the bar area, offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods
- Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest requests
- Work harmoniously and professionally with co-workers and supervisors
Requirements
- Excellent knowledge of wines, spirits, and mixed drinks
- Excellent communication and organization skills
- Previous customer experience and ability to work effectively under pressure
- Attention to detail and problem-solving skills
- Passion for service
- Willing to work a flexible schedule and holidays
- The candidate must hold the required authorization to work in an European country
- Reading, writing and oral proficiency in both Portuguese and English
Benefits
- Statutory vacation allowance plus one additional day of paid leave
- Outstanding training programs and career development opportunities, including enriching international taskforce opportunities
- Employee travel program with complimentary stays at Four Seasons properties worldwide
- Provision of employee uniforms
- Complimentary meals at our much-loved Sabores Employee Restaurant
- A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones
- Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on-site doctor for preventive care
- Exclusive retail, spa, and food & beverage discounts within the hotel
- Access to a modern, fully equipped employee on-site gym
- Full access to the FS Benefits platform
About the Company
Four Seasons is a hospitality company focused on creating amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. The company believes in recognizing familiar faces, welcoming new ones, and treating everyone with respect, aiming to create lasting impressions through connection to people and the world.
