This role involves providing friendly, courteous, and efficient food and beverage service to guests. The Bartender prepares drinks, takes orders, and maintains the cleanliness and stock of the bar area, ensuring a high quality of service.
Responsibilities
Prepare alcoholic and non-alcoholic beverages for guests and for servers for table delivery
Take beverage and food orders at the bar
Describe menu items and suggest products to customers
Restock and replenish bar inventory and supplies
Provide opening and closing inventory of spirits
Ensure all liquor, beer, and wine product is put away safely and always secured
Assist with recipe batching, ice molding, liquor infusions, washing, and preparing garnishes
Ensure that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order
Verify customers' identification and confirm it meets legal drinking age
Ensure that minors and intoxicated persons are not served alcoholic beverages
Act as a cashier for the servers when necessary
Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas
Assist servers, other bartenders, and barbacks when necessary
Participate in the deep cleaning of the outlet
Operate a cash register and receive payment from customers in cash or credit card
Accurately count and provide change to customers as required
Follow all company's customer service and cash handling policies and procedures
Assist all guests professionally and courteously, with the highest quality of standards for customer service
Perform other duties assigned by manager or supervisor
Assist with any guest inquiry
Follow all company and safety and security policies and procedures
Report maintenance problems, safety hazards, accidents, or injuries
Perform other reasonable job duties as requested by direct and indirect Supervisors
Requirements
Ability to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one hour or more
Ability to stand and exert well-paced mobility for up to four hours in length
Ability to exert well-paced ability to maneuver between functions occurring simultaneously
Ability to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis
Ability to lift up to 45 lbs. as needed
Ability to push and pull carts and equipment weighing up to 250 lbs.
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Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands
Must be able to speak, read, write, and understand the primary language used in the workplace
Good communication skills, both verbal and written
Excellent leadership capability and customer relations skills
Detail oriented with outstanding organizational and communication skills
Basic computer skills
Basic computational ability
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
Self-driven and able to work independently
Knowledge of table and bar service
Knowledge of spirits, beer, wine, and flavor profiles
High school or equivalent education required
One to three years high volume bar experience required
Must be at least 21 years of age to serve alcohol
Safe Server Alcohol & Food Handlers certification required
California RBS Certification
Important Details
Schedule: varying schedules to reflect the business needs of the hotel
About the Company
All staff members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.
