Bartender

About This Role

This role involves providing friendly, courteous, and efficient food and beverage service to guests. The Bartender prepares drinks, takes orders, and maintains the cleanliness and stock of the bar area, ensuring a high quality of service.

Responsibilities

• Prepare alcoholic and non-alcoholic beverages for guests and for servers for table delivery
• Take beverage and food orders at the bar
• Describe menu items and suggest products to customers
• Restock and replenish bar inventory and supplies
• Provide opening and closing inventory of spirits
• Ensure all liquor, beer, and wine product is put away safely and always secured
• Assist with recipe batching, ice molding, liquor infusions, washing, and preparing garnishes
• Ensure that taps, coolers, and other appliances like blenders or coffee makers are clean and in working order
• Verify customers' identification and confirm it meets legal drinking age
• Ensure that minors and intoxicated persons are not served alcoholic beverages
• Act as a cashier for the servers when necessary
• Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas
• Assist servers, other bartenders, and barbacks when necessary
• Participate in the deep cleaning of the outlet
• Operate a cash register and receive payment from customers in cash or credit card
• Accurately count and provide change to customers as required
• Follow all company's customer service and cash handling policies and procedures
• Assist all guests professionally and courteously, with the highest quality of standards for customer service
• Perform other duties assigned by manager or supervisor
• Assist with any guest inquiry
• Follow all company and safety and security policies and procedures
• Report maintenance problems, safety hazards, accidents, or injuries
• Perform other reasonable job duties as requested by direct and indirect Supervisors

Requirements

• Ability to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possible for one hour or more
• Ability to stand and exert well-paced mobility for up to four hours in length
• Ability to exert well-paced ability to maneuver between functions occurring simultaneously
• Ability to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis
• Ability to lift up to 45 lbs. as needed
• Ability to push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity
• Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations
• Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception
• Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands
• Must be able to speak, read, write, and understand the primary language used in the workplace
• Good communication skills, both verbal and written
• Excellent leadership capability and customer relations skills
• Detail oriented with outstanding organizational and communication skills
• Basic computer skills
• Basic computational ability
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts
• Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
• Self-driven and able to work independently
• Knowledge of table and bar service
• Knowledge of spirits, beer, wine, and flavor profiles
• High school or equivalent education required
• One to three years high volume bar experience required
• Must be at least 21 years of age to serve alcohol
• Safe Server Alcohol & Food Handlers certification required
• California RBS Certification

Important Details

• Schedule: varying schedules to reflect the business needs of the hotel

About the Company

All staff members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards.