This role is responsible for the complete setup of the bar area and mixing drinks for guests and servers. The Bartender maintains the service and cleanliness of the bar area, ensuring quality service, guest satisfaction, and control over liquor inventory.
Responsibilities
Maintain a warm and friendly demeanor at all times
Be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently
Prepare beverages and cocktails according to the hotel’s mixing and presentation standards
Serve guests with all beverage requirements in a friendly, courteous, and professional manner
Break down the bar after the completion of functions, storing liquor, supplies, and equipment according to the hotel’s standards
Follow all state liquor laws
Know hotel services and facilities
Abide by all hotel policies and safety rules
Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests
Respond to guests’ problems, complaints, and accidents
Be familiar with all fire exit locations and fire extinguisher locations and know how to operate
Ensure that the bar and service areas are kept clean and tidy during service
Ensure overall guest satisfaction
Requirements
High School diploma or equivalent and/or experience in hotel or a related field preferred
Flexible and long hours sometimes required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during the entire shift
Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner
Effective at listening to, understanding, and clarifying concerns raised by employees and guests
Ability to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
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Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
Ability to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
Ability to cross-train in other hotel related areas
Ability to maintain confidentiality of information
Ability to show initiative, including anticipating guest or operational needs
Perform other duties as requested by management
Benefits
Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
401(k) Retirement Plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave (provided in accordance with applicable law)
Employee assistance program (EAP)
Educational opportunities / Tuition reimbursement
Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
For Employees Based in Washington:
8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service
Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next
For Employees Based in Colorado:
8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
Up to 20 days of paid vacation per year, based on classification and length of service
6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked
For Employees Based in California:
8 paid holidays per year
Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO
Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next
Important Details
Application deadline: 10/23/2026
About the Company
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. This modern, ultra-chic hotel has 686 guestrooms.
