Barber

About This Role

Delivering an exceptional grooming and retail experience that embodies the elegance, tradition, and Italian lifestyle of the Brand is the core of this role. The Barber combines technical expertise in shaving and hair care with a strong commercial mindset, offering bespoke treatments while building lasting client relationships and driving boutique performance.

Responsibilities

• Execute professional beard trims, cuts, styling, and traditional shaves with precision and care
• Perform signature Acqua di Parma facial massages and grooming treatments in accordance with Brand standards
• Ensure the barber corner and all instruments (combs, scissors, razors, etc.) are impeccably maintained, cleaned, and sanitized after each use, strictly adhering to hygiene and safety regulations
• Manage personalized client relationships, aiming to upsell and cross-sell products while effectively presenting the Acqua di Parma Brand image and heritage
• Provide expert advice and compelling information regarding products, collections, and exclusive brand events
• Drive conversion and contribute to achieving monthly and annual boutique sales targets and KPIs
• Build and maintain long-term client loyalty through targeted CRM actions, including data capture, contact retrieval, and activity follow-ups
• Partner with the boutique team to support the organization of in-store events and propose innovative ideas to attract and retain clients
• Work collaboratively with the boutique team to ensure a seamless in-store customer journey and contribute to collective goals

Requirements

• Barber school Degree or similar is a must and proven experience as a professional barber in high-end or luxury grooming environments
• Strong sales attitude, customer-service orientation, and passion for luxury retail
• Exceptional interpersonal and communication skills, with a refined and professional presentation
• High standards of hygiene, organization, and attention to detail
• Fluent in English

Benefits

• Participation in a bonus scheme, at Acqua di Parma’s discretion, based on factors such as individual and/or company performance
• Further benefits may be granted in accordance with current company policies

About the Company

Rooted in authentic Italian heritage, Acqua di Parma's story began in Parma in 1916. Today, its vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity, intertwining traditional craftsmanship with modern artistry. The Maison's hallmark fragrance, Colonia, was incepted through the vision of baron Carlo Magnani.