About This Role
Assisting the Bartender in keeping the bar stocked with beverages and supplies is the core of this role. It involves preparing the bar for service, maintaining cleanliness, and ensuring all necessary items are readily available.
Responsibilities
- Prepare bars and other beverage outlets for readiness
- Assist the bartender in opening/closing down the bar
- Arrive on time, in proper uniform, and at assigned workstation at the start of the shift
- Clean all surfaces and restock all bar supplies and beverage products, including instruments such as trays, dish tubs, flooring or other service-related areas used by or within the areas where service is being provided by servers, cocktail servers, bartenders, concessions workers, etc.
- Assist with inventory procedures and beverage or food service as needed
- Be advised of any ongoing food and drink specials as well as general knowledge of Gulfstream Park property and Guest Services Resources in order to respond to guest inquiries to the best of their ability
- Be advised of week-to-week work schedule and any changes made according to business needs
- Follow the directives of all department SOPs and policies regarding uniforms, communication, and work duties
- Provide excellent customer service to guests, fellow staff members, etc.
- Carry out all duties with safety as a priority
Requirements
- A high school diploma is required
- Strong food/wine and liquor knowledge preferred
- Excellent organizational, interpersonal, and administrative skills and excellent attention to detail
- Ability to deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers
- Must be 21 years of age and able to obtain and maintain a Florida slot license
- May require a General Occupational license
Important Details
- Physical demands: Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 50-75 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Work environment: Regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. Occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. May be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate