This barback role provides essential service assistance to bartenders, ensuring all bars within the hotel are fully prepared and stocked. The position involves maintaining high service levels for guests in the hotel bar, adhering to Langham Hospitality Group and Forbes standards.
Responsibilities
Requisition and stock all beer, wine, and spirits upon receipt from the Purchasing Department
Prepare sufficient amounts of juices, syrups, and cordials according to projected business
Keep back-up juices, syrups, and cordials organized in a clean refrigerated space in prescribed containers
Prepare cocktail batches following correct recipes
Stock the bar during and at the end of service following outlined par levels
Maintain cleanliness of back-up storages including beer coolers, syrup, cordial coolers, and bar shelves in the cellar to comply with health code standards
Polish glasses during service and keep glass shelves stocked according to par levels
Scoop ice from ice bins, transport to service areas, and replenish ice containers for usage
Acquire and maintain knowledge of hotel facilities and local city attractions to respond to guest inquiries
Cooperate closely with other members of the outlet team including servers, porters, and kitchen associates
Communicate daily with restaurant management
Clean bar and restaurant areas during and after meal periods
Be a positive team player with the ability to complete large tasks
Follow health and safety procedures
Work well in a team atmosphere and independently
Be self-motivated and friendly, able to work with a diverse team of people
Attend monthly department meetings
Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards
Perform other duties and responsibilities as requested, such as special guest requests
Adhere to all state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Assist security with disorderly guests as assigned
Report to duty as scheduled by direct supervisor according to operating hours
Provide maximum levels of guest service while maintaining Langham Hospitality Group standards
Be fully versed in all Forbes service standards
Perform other duties as assigned by direct supervisor
Requirements
Ability to lift and carry objects weighing up to 50 pounds
Ability to stand for 90% of work shift
Basic knowledge of food and beverage preparation
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Basic English language writing skills necessary for completion of requisitions, balance sheets, and vouchers
Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, and reach overhead to retrieve stock
Ability to read, speak, and understand the English language to communicate with guests and other staff members
Ability to remember, recite, and promote the variety of menu items
Ability to stand and work in confined spaces for long periods of time
Ability to operate beverage equipment: coffeemaker, iced tea machine, etc.
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities
Ability to obtain any government required license or certificate
Nice to have:
High school diploma
One year of previous bar experience
Luxury experience
Benefits
401k
Paid Time Off
Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
401k plan with Roth option (Employer match up to 4% after one year of employment)
Pet Insurance, ID Theft Protection Coverage, Prepaid Legal (available for purchase)
Free meals while on duty
Uniforms and cleaning of uniforms (for applicable positions)
Free and discounted hotel stays
Discounted parking
About the Company
Langham Hospitality Group (LHG), a wholly-owned subsidiary of Great Eagle Holdings, comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop, and Ying
Flo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia, and the Middle East. The Langham, Chicago is situated in downtown Chicago, mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier, offering majestic views of the cityscape, the Chicago River, and Lake Michigan from a skyscraper designed by Mies van der Rohe.
The Langham Hotels and Resorts is a portfolio of luxury hotels in prime destinations.
