Barback

About This Role

Barbacks assist the Beverage Team in providing the highest level of customer satisfaction. This role suits a candidate with attention to detail, physical stamina, a passion for customer service, and who thrives in a teamwork-based environment.

Responsibilities

• Clean glassware, utensils, and all bar areas
• Supply ice and prepare garnishes
• Pick up stock from dry goods and beverage storage rooms and deliver to the appropriate bar
• Stock the bar and maintain adequate supplies
• Mop floors and remove garbage
• Directly or indirectly provide for superior customer service and promote excellent employee relations
• Assist beverage team to support the highest level of customer satisfaction
• Comply with Liquor License Act and all related departmental and Casino Rama policies and procedures
• Maintain a professional appearance adhering to company and department grooming policy
• Perform other duties as assigned

Requirements

• Ability to enter information to create computerized requisitions plus complete standard forms and reports
• Must be able to carry out essential duties that require frequent lifting of boxes, cases, kegs, bottles, garbage, ice, and other related items from 2
• 60 lbs.
• Ability to frequently push/pull carts, garbage bins/bags (10-35 lbs.); frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and balance
• Ability to walk and stand for prolonged periods (regular work shift 8 hours)
• Must have or be able to acquire Smart Serve certification
• Must provide a clean criminal history certificate on a bi-annual basis
• Excellent verbal English communication skills
• Ability to read and write in English
• General knowledge of beer, wine and liquor

Nice to have:

• French language skills (verbal and written)

Benefits

• Exciting, supportive and fun work environment
• Variety of shifts
• Opportunity for growth and development
• Accumulation of paid time off
• Excellent extended health and dental plan options
• Pension plan benefits
• Employee-driven recognition program

Important Details

• Schedule: Days (Tuesday/Wednesday off), Swing Core (Monday/Tuesday off)

About the Company

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario, and Alberta. Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets, and 564 hotel rooms. Gateway has been in the business of gaming and entertainment in Canada for more than thirty years and continues to evolve and expand its renowned offerings, including developing casino and restaurant brands.