About This Role
Managing the daily operations of the bar is the core of this role, ensuring a welcoming environment for veterans and their guests to enjoy food and beverages. This position suits a high-energy, creative professional with bar management experience who is passionate about hospitality.
Responsibilities
- Oversee the daily operations of the bar, including opening and closing
- Stock supplies and order inventory
- Manage, schedule, train, develop, and oversee all bar staff, including terminations
- Handle customer inquiries and complaints, taking appropriate action to resolve issues and forwarding complex issues to the Club Committee
- Enforce safety and security protocols, company standard operating procedures, and all safety and sanitation guidelines
- Create promotional campaigns, including social media, to drive business to the bar
- Develop and maintain relationships with suppliers
- Create and enforce policies and procedures to ensure the bar runs smoothly and efficiently
- Conduct daily/nightly accounting, ensuring all transactions and banking are conducted with no variance
- Address bar staff concerns and stressful situations with urgency, dignity, and tact
- Ensure all bar staff are courteous to customers
- Maintain product quality standards; control inventory, order all bar supplies, including liquor, beer, soda, etc., and maintain rapport with vendors
- Manage the pull tab machine (ordering, filling, and paperwork involved in reporting to the State of Michigan Gaming Authority)
- Ensure all bar/legion licenses are renewed and up to date annually
- Handle hall rental bookings
- Oversee the bar; take in rental money, memberships, and requests for member-only door key cards (control of key cards - given out to members only)
- Maintain a neat, well-groomed personal appearance and business casual dress code
- Support the legion culture, values, goals, and mission
Requirements
- High school education with some college background preferred or equivalent combination of education and experience
- No ties with the Legion or Auxiliary (2001) to hold this position
- Previous bar management experience
- Open availability, Monday to Saturday
Nice to have:
- 1 year of bar management experience
- 1 year of customer service experience
Benefits
Important Details
- Schedule: Flexible Monday to Saturday, but work must be completed before the bar opens the next day
- Employment type: part-time salaried position, with hourly pay during training