Banquet Server

About This Role

Serving guests at banquets and events is the core of this role, ensuring every interaction is unforgettable. The Banquet Server strives to make each guest's experience exceptional, from greeting to presenting the final bill.

Responsibilities

• Welcome, greet, and monitor guests' dining experience to ensure all are satisfied with food and service, and respond promptly and courteously to any requests
• Always remain educated on menu offerings and answer questions about food, beverages, dietary restrictions, and other restaurant functions and services
• Perform side work for each shift as required and maintain service areas throughout the shift
• Prepare and present the final bill, process payment, and report all gratuities received to comply with IRS standards of reporting income

Requirements

• Have a positive energy, be ready to assist fellow support staff, and work as a team player
• Be 18 years of age or older
• At least one year of prior restaurant or relevant experience
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends, and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits

• Benefits package
• Opportunity to be part of a dynamic and growing hospitality team
• Fast-paced and rewarding work environment

About the Company

The Indigo Road Hospitality Group (IRHG) was founded in 2009 by Steve Palmer and operates across 30+ locations.