Banquet Server

About This Role

The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. This role is thorough, task-oriented, can effectively complete tasks of varying importance, and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse workforce serving a diverse clientele and can relate to people from a variety of backgrounds.

Responsibilities

• Execute events hands-on while working with other B&C teammates
• Interact with Event Captains and Event Manager throughout functions to ensure excellent event service
• Fulfill any and all set-up and tear down of events per BEO, Req sheet, and Event Captain
• Execute excellent customer service to all guests in the hotel/restaurant, not just those attending events
• Take orders from guests, serve food and drinks, and clear tables as necessary
• Follow the steps of service for each specific type of event
• Demonstrate knowledge of procedures, terminology, and techniques used in the B&C department
• Demonstrate knowledge of ingredients of all food and beverage items served and available for the function
• Know hours, features, and services offered by 21c Museum Hotels
• Demonstrate a positive, proactive, and motivated attitude in any situation
• Work in a team for large events and solo for smaller meetings
• Report to work on time and ready for scheduled shifts

Requirements

• Able to work flexible hours (nights, weekends)
• Responsible, dependable, punctual
• Basic math skills
• Strong communication skills; must be able to speak, read, and understand English
• Clean and professional appearance
• Demonstrate enthusiasm for all things 21c
• Beverage knowledge (spirits & beer/wine/especially Bourbon)
• Must pass a background check

Physical Requirements

• Must be able to carry a full cocktail tray comfortably
• Must be able to stand and walk for long periods of time
• Must be able to lift at least 50 pounds

About the Company

21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality, combining a multi-venue contemporary art museum, boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity.