About This Role
Delivering exceptional banquet and event service to members and guests is the core of the Banquet Server role at Epping Forest Yacht & Country Club. This position suits individuals who are dedicated to providing attentive food and beverage service while maintaining high standards of event setup and presentation.
Responsibilities
- Maintain punctual and dependable attendance.
- Work a flexible schedule, including weekdays, weeknights, weekends, and holidays.
- Maintain professional appearance, grooming, uniform, and name tag standards.
- Become proficient in the use of required equipment and safety procedures.
- Follow all safety guidelines, including procedures for lifting and carrying heavy objects.
- Complete assigned side work before the start of service.
- Prepare banquet tables and event spaces, ensuring proper setup and presentation of glassware, silverware, linens, condiments, chairs, tables, and decorative elements.
- Attend pre-shift meetings to review daily specials, event details, and operational updates.
- Greet members and guests immediately with a warm and welcoming attitude.
- Guide members and guests throughout their dining experience and provide attentive, personalized service.
- Communicate effectively with banquet leadership regarding service flow and event timing.
- Clean assigned stations and complete side work responsibilities throughout and after events.
- Check out with management prior to the end of each shift.
- Assist with monthly inventory counts of china, glassware, and silverware when assigned.
- Perform additional duties as assigned to support exceptional member service and banquet operations.
Requirements
- Minimum six months of experience in a full-service restaurant, private club, banquet service, or similar hospitality environment.
- Knowledge of basic table service procedures and service standards.
- Understanding of alcoholic and non-alcoholic beverages.
- Strong commitment to providing exceptional member and guest service.
- Professional, positive, and hospitality-focused demeanor.
- Ability to communicate effectively and work collaboratively as part of a team.
- Ability to work a varied schedule including weekdays, weeknights, weekends, and holidays.
- Ability to safely lift and carry banquet service items and equipment.
Benefits
- Competitive pay
- Paid time off, including vacation, holidays, and sick time
- Medical, dental, vision, life insurance, and disability coverage for eligible team members
- 401(k) with company match
