About This Role
Being a banquet server means creating memorable experiences for guests at various events, from weddings to business meetings. This on-call role suits an energetic, professional, and guest-focused individual who enjoys working in a fast-paced environment and takes pride in making sure every event looks great and runs smoothly.
Responsibilities
- Set up banquet rooms according to event and supervisor specifications
- Prepare tables with linens, serviceware, glassware, and other required items
- Attend pre-event roll call meetings to learn important details about each function
- Understand guest expectations, hotel expectations, event timelines, and service requirements before each event
- Welcome guests with a friendly, professional, and sincere attitude
- Respond to guest questions and requests promptly and courteously
- Serve food and beverages according to the event's service plan and supervisor direction
- Maintain consistency in food and beverage service throughout the event
- Promptly clear dishes as guests complete each course or when the meal or function concludes
- Replenish beverages as needed
- Check with guests to ensure they are satisfied with their experience
- Follow all applicable requirements when serving alcoholic beverages
- Maintain a professional and welcoming presence throughout the event
- Reset banquet rooms after events according to supervisor specifications
- Help prepare the space for the next function
- Work closely with other banquet and hotel team members to keep events running smoothly
- Perform other job-related duties as assigned
Requirements
- Friendly and welcoming
- Energetic and dependable
- Professional
- A team player
- Detail-oriented
- Guest-focused
- Adaptable
- Calm under pressure
- A good communicator
- Ready to learn menu items, service standards, table settings, and hotel procedures
- Basic knowledge of food and beverage preparation and service standards
- Knowledge of guest relations and etiquette
- Knowledge of appropriate table settings and serviceware
- Ability to remember and promote menu items
- Ability to transport up to 30 pounds through a crowded room continuously during the shift
- Ability to operate beverage equipment such as a coffee maker
Benefits
- Opportunity to pick up additional shifts
- Gain valuable hospitality and event experience
