Serving multi-course meals with precision and elegance during high-end weddings, corporate events, and exclusive celebrations is the core of this role. The Banquet Server will uphold Hotel Nia’s service standards while elevating its beachfront property, delivering personalized and anticipatory service that exceeds luxury hospitality expectations.
Responsibilities
Execute formal banquet service styles including plated and family-style service
Serve multi-course meals with precision timing and elegant presentation
Provide expert wine service including proper pouring techniques, wine presentation, and knowledge of pairings
Maintain comprehensive knowledge of menu items, ingredients, preparation methods, and dietary accommodations
Ensure consistent service standards across events ranging from intimate dinners to large-scale celebrations
Deliver personalized, anticipatory service that exceeds luxury hospitality expectations
Engage with guests professionally while maintaining appropriate service boundaries
Handle special requests and dietary restrictions with discretion and expertise
Provide knowledgeable recommendations on menu items and wine selections
Maintain composure and grace under pressure during high-profile events
Collaborate seamlessly with kitchen, bartending, and event management teams
Execute detailed service timelines and coordinate course timing with culinary team
Adapt service style and approach based on specific event requirements and client preferences
Participate in pre-event briefings and contribute to service strategy discussions
Support setup and breakdown activities while maintaining focus on guest service
Maintain pristine table settings throughout multi-course events
Execute proper clearing, resetting, and silverware replacement according to fine dining protocols
Ensure water glasses remain filled and bread service is consistent
Monitor and refresh linens, centerpieces, and table accessories as needed
Maintain clean, organized service stations and work areas
Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times)
Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform
Perform all other duties that may be assigned as needed by your manager
Requirements
2-3 years of experience in high-volume, upscale banquet service, luxury hotel and/or resort preferred
Experience in fine dining techniques and etiquette highly preferred
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Experience serving large groups (50+ guests) in formal event settings
Wine service experience with understanding proper techniques and wine knowledge
Experience with POS systems and guest checking procedures
Ability to stand and walk for long periods of time
Knowledge of food safety protocols and proper food handling procedures
Ability to carry multiple plates using proper service techniques
Understanding of dietary restrictions and allergy protocols
Multilingual abilities highly preferred
Ability to lift to 30 lbs.
Capable of maintaining composure during peak hours
Ability to work in various weather conditions for outdoor events
Excellent communication skills
Flexible working in different shifts, including evenings, weekends, and holidays
Highly organized with the ability to multitask in a fast-paced environment
Ability to work independently and in a team environment
About the Company
Hotel Nia is a beachfront property that hosts high-end weddings, corporate events, and exclusive celebrations.
