Backhaul Local Delivery Truck Driver

About This Role

This role involves running daily delivery routes with frequent stops, requiring the driver to load packages onto hand trucks and unload products at each designated stop. The driver will operate in a cross-dock model, picking up loaded trucks from nightly deliveries and returning empty trucks at the end of the route.

Responsibilities

• Run routes efficiently, meeting or exceeding designated route times
• Unload product from trailer, by hand or using a hand cart, and place in designated customer storage areas, which may include transporting product down ramps, stairs, or docks, in all weather conditions
• Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds
• Frequently reach up to 72” to stack and unstack pallets and hand cart
• Constantly bend and twist while loading and unloading product, and retrieving items from trailer
• Verify delivery of items with customer and obtain proper signatures
• Contact management for authorization when discrepancies on invoice and communicate all errors/returns
• Call in when a customer does not receive their entire order (shorts)
• Handle any customer complaints professionally
• Handle company equipment properly, follow written driver safety rules, and perform pre-trip inspection
• Perform pre-trip and post-trip responsibilities in accordance with Department of Transportation (DOT) regulations and Sysco policies and procedures
• Occasionally assist with loading trucks, palletizing product, and performing other duties as assigned by Supervisor or Manager

Requirements

• High School or GED or equivalent
• One year route delivery experience or applicable background driving a straight truck
• Valid Driver’s License
• Must be able to read and understand English
• Operate vehicle in a variety of traffic and weather conditions
• Meet or exceed minimum productivity levels established by the Company
• Meet or exceed established cases per error goals
• Demonstrate strong customer relations and problem resolution skills
• Effectively plan and organize work activities independent of direct supervision
• Develop a good working knowledge of product and inventory control techniques and procedures
• Maintain ongoing inter-department communications related to routing, safety, and customer relations
• Proven ability to communicate articulately and perform simple arithmetic
• Building Customer Loyalty
• Managing Work
• Adaptability
• Building Trust
• Follow-up
• Communication

Nice to have: