Background Screening Analyst

Background Screening Analyst

Company Summary: With three decades of experience, Praesidium is the national leader in abuse risk management with more than 9,000 clients in the United States and 11 countries. Praesidium is the national partner in child safety with YMCA of the USA, Boys & Girls Clubs of America, Salvation Army, hundreds of public and private schools, numerous colleges, and universities and many Catholic and Episcopal Dioceses.

We are mission driven to help organizations reduce the risk that a child, vulnerable adult, or the elderly will be abused by an employee, volunteer, or another program participant. Praesidium offers a comprehensive array of loss control and risk management services and products. Visit our website at www.PraesidiumInc.com to learn more.

Job Summary: We are seeking a detail oriented, highly motivated, and professional individual to conduct pre-employment reference and verification checks within a busy background screening team. The ideal candidate will be driven to learn about a unique industry while consistently delivering results in a timely manner. They must also possess the ability to manage multiple tasks while meeting a variety of deadlines and maintaining maximum accuracy. This role requires integrity and dependability; this role handles extremely sensitive information and an ethical disposition is mandatory.

Essential Job Functions & Responsibilities:

• Complete reference, education and employment verification communications for background screening purposes
• Manage highly detailed processes, and develop rapport in short periods of time
• Contact clients and job applicants via telephone and email for missing or additional information needed to complete their background checks
• Meet established productivity and quality standards
• Clear, concise and consistent documentation of steps completed on each order
• Maintain a pleasant demeanor during challenging interviews
• Other projects and tasks as assigned

Skill Requirements:

• Proficient in Microsoft Office Word, Excel and Outlook required
• Proficient typing skills, including ability to type while completing a verbal interview
• Exceedingly well organized and efficient
• Ability to work independently and follow directions
• Must be able to prioritize and work under stress
• Ability to multi-task while functioning in a fast-paced environment
• Demonstrate dependability, sense of urgency and high attention to detail
• 6 months of work experience in an office environment that includes working in a team, preferably in a data entry or internet research capacity
• Previous experience in background screening and knowledge of the Fair Credit Reporting Act and state laws preferred, but not required

Additional Details:

• Workday is primarily normal office hours (8-5), however there are times during the year that are busier than others.

• Fully remote, Hybrid, or in-office options available.

Perks and Benefits:

• An opportunity to join a team of committed, talented professionals who care deeply about protecting children and vulnerable adults.

• Competitive Pay and benefits – annual performance reviews

• Generous and flexible PTO, end of year holiday closure in addition to PTO.

• Comprehensive health, dental and vision insurance, and 401K matching program