B2B Customer Success Representative
Sutherland
RemoteFull timeMid levelPosted today
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About This Role
This customer success role involves supporting B2B customers through various communication channels, providing product demonstrations and technical guidance. It suits a candidate who can collaborate with global sales teams to ensure an excellent customer experience.
Responsibilities
- Conduct product demonstrations
- Assist customers via voice, email, and chat
- Provide technical product guidance
- Work closely with global sales teams
Requirements
- At least 1 year of Technical Support BPO experience
- 3–6 months of sales/upselling experience
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