Automotive Sales Consultant

About This Role

This Sales Consultant role is an exciting opportunity within the Ed Napleton Automotive Group, a growing and fast-paced industry leader. The Sales Consultant serves as the face of the dealership, ensuring a positive customer experience and helping customers select the right vehicle for their needs.

Responsibilities

• Assist customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
• Provide timely follow-up and maintain strong relationships with customers
• Explain product performance, application, and benefits to prospects and describe all optional equipment available for customer purchase
• Determine each customer's vehicle needs by asking questions and listening
• Deliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork, and laying the foundation for customer loyalty
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
• Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department
• Perform other duties as assigned by management

Requirements

• 2+ years of sales or customer service experience
• Minimum high school diploma or GED equivalent required
• Excellent customer service, organizational, and negotiation skills
• Self-motivated, goal-oriented, and enthusiastic presence in a team environment
• Prior proven customer-service or retail sales experience
• Willingness to undergo a background check and drug screen in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Benefits

• Paid training
• Growth and career path opportunities to Finance Manager, Sales Manager, General Sales Manager
• Medical, Dental, Vision Insurance, 401k
• Paid vacation and sick time
• Discounts on products, services, and vehicles

About the Company

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states, employing more than 3,500 people nationwide. The company has been family-owned and operated for over 90 years.